We appreciate your business. Our return policy is EXCHANGE ONLY or STORE CREDIT ONLY! No exceptions! All items must have original tags attached to garnet and must not have been worn or washed. Customer must have receipt. Items must be sent back to The Golden Antler within 7 days of receiving item or they will not be accepted. Shipping charges are NON-REFUNDABLE. Customer is respondsible for return shipping. Custom orders can’t be exchanged or returned for store credit. All sales final! We have the right to refuse any items. Thanks so much!